On Monday I ordered flowers for Dee from 1-800-flowers.com. I scheduled them to arrive at her office today. I ordered her a bouquet of pink roses and calla lilies. She received a bouquet of flowers, but it was not roses and calla lilies. It was a bouquet of different colored roses instead.
This is the third time I've ordered her flowers from flowers.com and this is the third time they've messed them up. Sure, Dee has loved the flowers each time, but that's not the point. I repeatedly order specific bouquets for Dee because I know what kind of flowers she likes and I want to get them for her. However, they keep sending the wrong thing.
After I finish getting my money back from them, I will never use them again. I'd appreciate it if you'd do the same.