The Directv guy was scheduled to come today at 4pm. He called at 10am and said he could stop by early. When he showed up, he proceeded to tell us that we wouldn't be able to get the proper HD setup with the way our condo is set up. The conduit from the roof can't accommodate the number of cables that need to be run into our place.
Now I have to figure out how to get this resolved with my building. In the meantime I've got two new HD TVs and no HD service.
What a pain in the ass.